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Wellbeing & Support for families


wellbeing and support for families

We have compiled a list of links and support that families may wish to call on for support should the need arise.

Visit our Support for Families page HERE

Government advice

Mental health and well-being advice

Top Tips For Remote Learning

Children’s guides to Coronavirus




Parenting advice – during Covid-19

Coping Calendar – great ideas for parents



Resources to support well being  


Christ Church Moreton Hall support and advice

email – 

01284 725391

Family Lives Support GroupHelp and support to families that are struggling

0808 800 2222

Action for Children

Support and help for vulnerable children and their families



Helps families with mental health/bereavement/isolation




Young Minds

Support Mental health support for children and young people


0800 802 5544

Free and Confidential Helpline


Support for families

02392 827026


Free Online Counselling up to 10pm

Mon-Fri 12pm-10pm

Sat-Sun 6pm-10pm


Support for children/young people

0800 1111


Support for children

0800 800 5000






support with food / shopping

For support with food/shopping there are organisations in the local area who may be able to help.

West Suffolk Vineyard Church Storehouse is a foodbank ministry which gives away food bags through agencies within Bury St Edmunds, to people who are unable to provide enough food for their families. These bags are offered free of charge with a no-strings attached policy. As well as emergency food, Storehouse provides toiletries and nappies for clients of local Health and Social Care Services. If you or someone you know would like to receive a food bag, you can get a referral from agencies throughout Bury St Edmunds.

Phone 01284 765874 to find out how this works.

Gatehouse Foodbank provides three days of emergency food to local people in crisis. Those in need are identified by local care professionals. Gatehouse also signposts people to organisations able to help solve longer-term problems. If you need help or know someone else who does, vouchers are provided using a referral system. Please phone 01284 754967 to find out how this works.


Dettingen Way, Bury St Edmunds, Suffolk, IP33 3TU

The Best Before Shop collects surplus food to stop it going to the landfill and then sells to people on a ‘pay as you feel’ (minimum donation £1) basis to individuals and families from the local area, especially those on low or zero incomes. The shop is open every Tuesday (10am-2pm)

Email –

4 Elseys Yard, Risbygate Street, Bury St Edmunds, Suffolk, IP33 3AA